FAQ

IS YOUR CHECKOUT SECURE?

Absolutely. Our checkout pages are 100% secure and PCI compliant. All credit card information is fully encrypted for your protection and nobody will have access to it.


Who is aquverse?

The Aquverse family of bottled and bottle-free coolers and single-serve brewers are celebrated throughout the Americas as the premier commercial-grade quality. All Aquverse products are "Commerical Grade".


What makes Aquverse "Commercial Grade"?

Click to View PDF files (view in new browser window):

Commercial Grade
Typical Product Features
Is Bottle Right for Me?

Warranty, Cleaning, and Troubleshooting

Click to view PDF files (view in new browser window):

Warranty
Trouble Shooting
Cleaning Instructions.
Leah Guard Manual

How can I contact Customer Service?

Click on OneClick Customer Service to report any problems or comments with your order. You may also phone us Toll Free at (855) 892-8231 for any further explanation or discussion necessary.

How do I track my Orders?

Order Tracking

How do I place an order?

  • Create account and log-in to web site
  • Select items (add to cart)
  • View cart and proceed through checkout process.

All orders will ship from Denver, CO within 24 to 48 business orders. Additional transit times will depend on your ship to location.

How long will it take to receive my order?

Please allow approx. 5-8 business days for your order to be received.

What if I need to return something?

Please view our Return Policy

Can I order other products other than what is shown on the website?

Currently only items shown are available to order, but new products are added periodically so check back soon.